Fully-funded NVQ Opportunities in the Workplace

 

The Excelsior Plus NVQ Initiative is pleased to offer a free Staff Performance Management Workshop on Tuesday 25^th June, 2013 from 8:45am to 12:00 pm at

Engage Training at Morien House on the Bridgend Industrial Estate.

 

This workshop is open to employers and employees in local businesses who are interested in the following topics:

• Plan, allocate and monitor work of a team
• Support individuals to develop and take responsibility
• Address performance problems affecting team members
• Build, support and manage a team

 

These topics form part of the well-known Institute of Leadership and Management’s portfolio of industry-standard management qualifications.

 

During the workshop, participants will have the opportunity to learn about managing and motivating staff effectively using monitoring strategies and appraisal systems.

 

If you would like to book on to this free workshop, please reply here and we will send out joining instructions to confirm your place(s).

 

 

Clean Coasts Week Please Join Us !

Clean Coasts Week

AGM 2013 A year has Passed!!

We held our inaugural AGM on May 1st 2013 at a members venue The Heronstone Hotel Bridgend.

The Bridgend Tourism Association AGM brought together a lot of good constructive help for our tourism businesses.  Churcher Communications and Alexandra Marr Associates helped to focus minds on the individual attractions as well as the many unexpected delights the area has to offer.  It’s up to us as a BTA and as tourism operators to put together our individual stories and packages and get them out there!

We are delighted to welcome 3 new Directors to the board and hope our journey into our second year will bring us good prospects.

We have 2 projects at present

Communication Strategy 

The Bridgend Tourism Association will  develop a communications strategy for the BTA utilising the generic strategy produced for the South East Wales Tourism Forum by its coordinator John Wilkinson. We would also like appropriate training and support for board of BTA and employees. We have recently taken on an Admin assistant to provide a point of contact for our association members.

“Let Me Make Your Perfect Day”

Bridgend Tourism Association wishes to appoint a suitably innovative and experienced trainer to develop and deliver the programme of training. This will involve conceiving and implementing a number of training sessions for a minimum of 30 people centered on the following or similar themes of customer service and communication, complaint handling and sense of place.

We also have an ongoing Project developing a voucher app for our members that will run alongside the “Dare to Discover” theme.

Sense of Place

Sense of Place

Sense of Place Palette

Sense of Place Palette

Bridgend Tourism

Alexandra Marr PR

Launch of the Local Food Talks

The successful Local Food Talks initiative, which brings together producers, suppliers and buyers to promote quality local food and drink to visitors and local people, is being launched in South East Wales on Monday 18 March at the fantastic Ffresh Restaurant at Wales Millennium Centre.

And you’re invited.

South East Wales Local Food Talks is coordinated by local authority food and tourism development teams; hospitality, food and catering training providers; Capital Region Tourism and the Welsh Government and works with suppliers and buyers to help them ‘buy local, please customers and make money’.

We want to introduce tourism businesses of all sizes to the amazing range of Welsh producers that are available in the region and to help those producers to sell their products more effectively and to more people.

We do this through a programme of workshops, networking events and ‘meet theproducers’ familiarisation visits. You can find out more or book a place on any of these events by following the links in the Networking & Workshops section below.

And this all kicks off with our launch event at Ffresh on the 18th. We would be delighted if you would come along and meet the South East Wales Local Food Talks team and a whole host of producers who can help you ‘buy local, please customers and make money’. To register to attend the event, please click here.

Invitation and further details

Who’s Who

Making a destination “work” effectively from a visitor perspective is the essential ingredient of destination management. To do so needs buy-in from the wide range of stakeholders involved in the delivery of that experience, working in partnership to make sure that there are no gaps, or failures, in the provision. The Wales Tourism Partnership Framework Agreement explains the rationale and importance of working together!

http://www.dmwales.com/content/whos-who?goback=%2Egmr_4046779%2Egde_4046779_member_209610949

Bridgend County Together Consultation

Bridgend County Together is the new partnership plan for Bridgend County written by the Local Service Board (LSB).  Bridgend County Together is out to public consultation from 7th January to 31st March 2013.  The plan is for everyone who lives, works or studies in the county.   It is important that you tell us what you think of the draft plan before it is finalised in April 2013.  We want to make sure that the plan covers the issues that matter to you and that is why we need your views.

As this plan covers improving Bridgend as a place to live, work or visit ,please take the time to feed in your Views

For documents, consultation and information please click the link

Bridgend County Together

or contact Bridgend LSB support team 01656 643213

The Social Media Landscape

The Social Media Landscape for 2013

Wed 6th Feb 2013 9:30am
Mercure Swansea Hotel

-The Social Media Landscape for the Tourism Industry

-Best Practices for 2013
-Monitoring What is being Said about your business and using it for positive PR
-Review and Recommendation Sites – best practice for 2013
-Google+ Local
-Location based Marketing and the new Facebook “Nearby” Search
-Turning your customers into ambassadors
-Using Photo’s and Video to great effect in your online marketing